COVID-19

Dear Valued Customer,

 As an essential business supporting critical infrastructure, SPI is committed to ensuring that water and wastewater equipment suppliers are able to provide equipment to customers and their communities. We are grateful for your continued partnership in this mission.

 Business Readiness Team: We have a dedicated, cross-functional business readiness team that continues to plan for and address operational impacts due to COVID-19

 Inventory Levels: We continue to monitor inventory levels and are taking active steps to mitigate category impacts as needed. We prepared for direct impacts at all levels of severity since COVID-19 was first reported in China in order to mitigate service interruptions to our customers

 Dynamic Service: Our service team is set up to remain active in various scenarios so we can serve our customers. We thank you in advance for your help in allowing us to continue to provide you with uninterrupted service

 Health Guidance: Additionally, we will honor all guidelines and restrictions our customers and supply partners have implemented to protect their employees. At SPI, Inc. we have enacted heightened cleaning protocols and other protective measures at our facility. Our strong partnership, proactive preparedness and open communication will allow us to continue to provide for our customers during these unprecedented times

 We ask that you please reach out or with any questions you have for us.

 Thank you, once again, for your partnership and please stay safe.

 Respectfully,

 Rodney Mitchell